Set realistic goals and chip away at them — resist "crush it" culture
Aspirational goals that require heroic effort normalize crisis; realistic goals with steady progress normalize calm.
Why it works
Goals that require peak effort every week to reach create a permanent state of strain — any week that is merely good, rather than great, reads as failure. This normalization of urgency and overperformance depletes the recovery resources that sustained performance requires. Realistic goals with steady, incremental progress do not produce the dramatic variance, but they reliably produce better long-run output without burnout.
How to do it
- Set the next period’s target at a level you are confident can be reached with good (not heroic) work.
- For any goal that "requires" overtime or crisis to reach, ask: is this a real target or an aspiration misrepresented as a target?
- Celebrate consistent progress rather than only breakthrough results.
- Track the pace of compounding over months, not the drama of week-to-week sprints.
Evidence
Chronic goal overstretch and "stretch goal" culture are associated with increased stress and reduced long-term performance; sustainable pace research in software development supports the principle. Management research on the stretch-goal paradox finds that seemingly-impossible goals reliably help only organizations that are already performing well and have slack resources — for stretched or struggling teams they tend to backfire. (observational)
Some research suggests stretch goals can increase effort and innovation for well-resourced, motivated teams; the calm company argument is a specific counterpoint to the dominant "crush it" culture, applicable particularly when teams are already stretched.
Sources
Common mistake
Treating goal achievement as a sign to immediately raise the target to the next level, leaving no time to operate sustainably at the current level before the next escalation.
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More practices for Designing a Calm Company (Fried & Hansson)
- Default to asynchronous communication
Treat real-time communication as the exception, not the default — most things do not require an immediate response.
- Protect mornings for deep work — no internal meetings before noon
Morning is when cognitive capacity is highest for most people; spending it on reactive coordination is a predictable waste.
- Maintain at most three active priorities at one time
More than three active priorities is the same as no priorities — attention cannot be shared four ways.
- Disagree and commit — reduce the decision drag of endless debate
Decisions that are made and executed at 80% confidence are almost always better than decisions endlessly refined but never taken.
- Make "no" the default — saying yes should require active justification
Every yes costs future time and focus; treat it as a commitment that requires real justification.
- Protect the advantages of small — resist headcount as a measure of success
Adding people to a team adds communication overhead faster than it adds output — protect the productivity of small.