Map your manager’s top three priorities
Know what your manager is measured on and being pressured about — your work lands differently when it connects to that.
Why it works
Leader-member exchange theory shows that high-quality LMX relationships — characterized by mutual understanding of priorities and expectations — predict better outcomes for both parties, including more autonomy, better performance ratings, and less conflict. Understanding your manager’s priorities is the entry point to that higher-quality relationship: work that visibly serves their goals is valued more than equal-quality work that doesn’t.
How to do it
- Ask directly: "What are the two or three things that would make this quarter a clear success for you?"
- Listen for what comes up under pressure — the topics your manager raises urgently signal actual priorities.
- Connect your project updates explicitly to those priorities, not to your own project metrics.
- Revisit the conversation when organizational context shifts — priorities change.
Evidence
Leader-member exchange (LMX) research consistently links the quality of the leader-member relationship to outcomes including satisfaction, commitment, and performance, across many organizational contexts. (observational)
LMX research is largely correlational. Causal direction (better relationships produce better outcomes vs. better performers get better relationships) is debated in the literature.
Sources
- Graen & Uhl-Bien (1995), relationship-based approach to leadership, Leadership Quarterly
Common mistake
Assuming you already know your manager’s priorities based on the formal job description — which usually lags behind the actual pressures driving their decisions.
Practice this with IX Coach
7 days free, then $40/month (~$1.30/day).
More practices for Managing Up: Practical Skills for Working with Your Boss
- Send proactive, brief status updates
Update your manager on important work before they ask — in the format and frequency they actually want.
- Bring a proposed solution when you bring a problem
Describe the problem and your recommended path before asking for a decision.
- Adapt to your manager’s communication style
Match your manager’s preferred level of detail, pace, and channel — not theirs to yours.
- Disagree with your manager constructively
State your disagreement clearly, give your reasoning, and then commit to the decision — without sacrificing either honesty or loyalty.
- Understand the constraints your manager operates under
Ask about the pressures and constraints your manager faces — then factor them into your expectations and requests.