The One Minute Manager: Three Practices That Still Work
Three techniques from the best-selling management book, with the mechanisms that make them hold up
What are the three one-minute practices and why do they work?
Blanchard and Johnson’s One Minute Manager distills management to three practices: one-minute goals (clear, written, short), one-minute praisings (specific, immediate, genuine), and one-minute reprimands (immediate, behavior-specific, followed by reaffirmation). The framework is a 1982 practitioner classic, not a clinical protocol, but the mechanisms — specificity in feedback, timeliness, and the separation of behavior from character — are supported by decades of subsequent research in reinforcement and feedback theory.
The One Minute Manager is one of the best-selling management books ever written. Its promise — that effective management can be compressed into one-minute practices — is partially literal and mostly rhetorical: the techniques take a minute each but require preparation, consistency, and genuineness to work. The three practices are deceptively simple: most managers nominally know them and almost none practice them with the specificity the framework demands. Below are the three practices with the mechanisms behind them and an honest read on where they hold up.
Practices
- One-minute goals: write them short enough to re-read in a minute
A goal that cannot be stated on a single page is too vague to be evaluated or acted on.
- One-minute praisings: specific, immediate, genuine
Praise that names the exact behavior immediately after it occurs reinforces that behavior far more effectively than delayed or generic recognition.
- One-minute reprimands: immediate, specific, behavior-not-person
Effective correction is fast, focuses on the specific behavior, and ends with reaffirmation of the person’s value.
- Catch people doing things right
Most management attention goes to problems — systematically noticing good work is both rarer and more powerful.
- Agree in advance on what good performance looks like
Performance conversations go badly because the standard was never made explicit — the reprimand is the first time it is stated.
- Use brief, frequent touch-points rather than long, rare meetings
Frequent short feedback loops beat rare long reviews because the gap between behavior and feedback is what determines whether feedback changes anything.
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