Coaching practices for The Five Conflict Resolution Styles with My Team

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For The Five Conflict Resolution Styles with My Team, these are the strongest matches in the current practice library.

Does this sound like the set of challenges you might be facing?

  • I handle every disagreement the same way
  • Something’s genuinely wrong here and there’s no time to coax everyone to a comfortable yes
  • We both keep digging into our positions and neither of us is really hearing why the other one cares
  • We’re both dug into opposing positions and treating it like one of us has to lose, but this is someone I’ll keep working with and the outcome genuinely matters to both of us
  • I handle every disagreement the same way, and it works with maybe one kind of person and blows up with everyone else

Practices that may help

  1. The Five Conflict-Resolution Styles
    The Thomas-Kilmann model maps conflict behavior on two axes — how much you assert your own needs and how much you cooperate with the other’s — yielding five styles: competing, accommodating, avoiding, compromising, and collaborating. None is "best": each fits certain situations, and skill lies in choosing deliberately rather than defaulting to the one style you always reach for. The model is a widely used framework and instrument, not an outcome-tested intervention.
  2. Choose your style deliberately
    The real skill isn’t a favorite style — it’s matching the style to the situation instead of defaulting.
    The Five Conflict-Resolution Styles
  3. Competing (assertive, uncooperative)
    Pursue your own position firmly when speed, principle, or stakes outweigh the relationship cost.
    The Five Conflict-Resolution Styles
  4. Collaborating (assertive and cooperative)
    Work the underlying interests until you find a solution that genuinely meets both sides’ needs.
    The Five Conflict-Resolution Styles
  5. Use Collaborating when the relationship and the solution both matter
    Collaborating — high assertive, high cooperative — finds a solution that genuinely works for both parties, but it takes time.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  6. Adapt your conflict approach to the other person’s DISC style
    Conflict lands differently for each style — match your approach to reduce defensiveness.
    DISC Behavioral Styles
  7. Use Competing when speed or safety matters more than buy-in
    Competing — high assertive, low cooperative — is appropriate when the decision is urgent, high-stakes, and not open for debate.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  8. The Thomas–Kilmann Conflict Mode Instrument (TKI)
    The TKI identifies five conflict-handling modes — Competing, Collaborating, Compromising, Avoiding, and Accommodating — along two axes: how assertive you are in pursuing your own needs, and how cooperative you are in addressing others’. No mode is universally best; the skill is knowing which fits the situation and being able to shift deliberately rather than defaulting to one mode under pressure.
  9. Recognize when to shift modes mid-conflict
    The mode that’s right at the start of a conversation may not be right ten minutes in.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  10. Accommodating (cooperative, unassertive)
    Yield to the other’s needs when the issue matters far more to them than to you.
    The Five Conflict-Resolution Styles

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