Ask the people who matter to you how they are — and really listen
Check in on someone in a way that signals they are on your mind, not just in your address book.
Why it works
Flett emphasizes that mattering is relational: it must be communicated, not merely felt. For the person being checked on, an unprompted, genuinely curious inquiry signals that they occupy real cognitive and emotional space in another person’s life — the core of importance mattering. For the person asking, the act of attending to another’s state builds the relational skills that reciprocally deepen one’s own sense of significance.
How to do it
- Once a week, message someone who is important to you with a question about something specific to them — not a mass forward or a meme.
- When they respond, ask one follow-up that shows you read what they wrote.
- Resist turning the check-in into a report about yourself until they have been fully heard.
Evidence
Active listening and genuine interest in others are associated with relationship quality and both parties’ well-being; the mattering-framing (signalling importance) is Flett’s contribution to understanding why it works beyond mere social contact. (observational)
The check-in as a mattering intervention is a practical application; the evidence base is the broader relationship-quality and belonging literature.
Common mistake
A generic "how are you?" that signals obligation rather than interest — answered and dismissed in one exchange. Specificity is the active ingredient: "How did the thing with your father go?"
Practice this with IX Coach
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More practices for Mattering: Feeling Like You Count
- Notice how you already matter
Deliberately surface evidence that you are noticed, important, or relied upon.
- Make someone else feel they matter — specifically
Tell a specific person, specifically, that they are noticed and important to you.
- Audit and reduce anti-mattering inputs
Identify the people, settings, and habits that most reliably make you feel invisible or burdensome.
- Clarify how your role contributes to others
Map the concrete downstream impact your work and presence have on specific people.
- Create micro-mattering moments every day
Look people in the eye, use their name, and acknowledge them specifically — in the small encounters of your day.
- Serve in a context where your contribution is visible
Volunteer, mentor, or help in a setting where the impact of your presence is tangible and direct.