Coaching practices for Is it Worth Making Amends with a Toxic Ex Manager

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Does this sound like the set of challenges you might be facing?

  • Things with my manager have gone cold and transactional, and we’re both just avoiding it and quietly resenting each other
  • I think my boss is about to make the wrong call and I’m biting my tongue to keep the peace, then quietly stewing about it after
  • I won’t forgive this person because forgiving feels like it means letting them back into my life, and they’re not safe
  • I genuinely reached a moment where I felt I’d forgiven them, but the feeling faded and the hurt crept back, and now I’m not even sure it counted
  • In my head the person who hurt me is just a villain, flat and monstrous, and that picture keeps my anger burning

Practices that may help

  1. Repair a damaged leader-follower relationship deliberately
    Take active steps to reset a deteriorated relationship, rather than allowing avoidance to compound the damage.
    Leader-Member Exchange (LMX), Made Practical
  2. Disagree with your manager constructively
    State your disagreement clearly, give your reasoning, and then commit to the decision — without sacrificing either honesty or loyalty.
    Managing Up: Practical Skills for Working with Your Boss
  3. Separate forgiving from reconciling
    Forgiveness is internal and unilateral; reconciliation requires the other person to become trustworthy again.
    Forgiveness: The REACH Model
  4. C — Commit publicly to the forgiveness you felt
    Mark the forgiveness concretely — write it, say it, date it — so you can return to it later.
    Forgiveness: The REACH Model
  5. E — Empathize with the offender
    Try to understand the pressures, fears, or story behind what they did — without excusing it.
    Forgiveness: The REACH Model
  6. Work the difficult-person stage without forcing
    Extend metta to a difficult person not as approval of their actions but as unconditional goodwill for their wellbeing.
    Metta Bhavana: The Practice of Loving-Kindness
  7. Choose what to address and whether to address it at all
    Not every violated expectation deserves a conversation — choosing which ones do is the first accountability skill.
    Crucial Accountability: Holding People to Commitments That Matter
  8. R — Recall the hurt
    Face what happened deliberately and calmly, without minimizing it or replaying it as a victim.
    Forgiveness: The REACH Model
  9. Actively restore the ratio after a major rupture
    After a bad fight, the ratio is temporarily negative -- restoration requires intentional positive investment.
    The Magic Relationship Ratio: Gottman's 5-to-1 Principle
  10. H — Hold on when the hurt comes back
    When resentment returns, don’t take it as proof you failed — recall your commitment and re-choose.
    Forgiveness: The REACH Model

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