Coaching practices for The Trust Equation After a Loss

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For The Trust Equation After a Loss, these are the strongest matches in the current practice library.

Does this sound like the set of challenges you might be facing?

  • We had a bad fight and now I’m just waiting for things to feel normal again on their own
  • Trust with this person has cracked and I just keep apologizing for "not being trustworthy" in this big vague way
  • I keep everything at work behind a polished, guarded front
  • Even after we patch things up, every new conflict still feels like it could be the one that ends us
  • With new people I try to fast-forward to being close

Practices that may help

  1. The Trust Equation, Made Practical
    The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook.
  2. Actively restore the ratio after a major rupture
    After a bad fight, the ratio is temporarily negative -- restoration requires intentional positive investment.
    The Magic Relationship Ratio: Gottman's 5-to-1 Principle
  3. Diagnose which trust dimension is broken before trying to repair
    Name the specific trust assessment that failed — then address that one, not trust in general.
    The Trust Triangle
  4. Lower your guard to raise the intimacy score
    Sharing something real about yourself makes others feel safer sharing something real with you.
    The Trust Equation, Made Practical
  5. Let repeated repair build earned security
    Each successful repair teaches "we can break and come back" — which is what makes a relationship feel safe.
    Rupture and Repair
  6. The Trust Triangle
    Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
  7. Earn the right to deepen the relationship in stages
    Trust compounds over time — start with technical credibility and expand into intimacy as it is earned.
    The Trust Equation, Made Practical
  8. Have explicit trust conversations when trust is at stake
    Name the trust issue directly rather than managing it indirectly.
    The Trust Triangle
  9. Demonstrate care through visible acts in the other person’s interest
    Show that your interests and theirs are genuinely aligned — not only when it’s convenient.
    The Trust Triangle
  10. Build sincerity by saying only what you mean
    Only make commitments and assertions you actually believe — and retract the ones you don’t.
    The Trust Triangle

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