Coaching practices for The Trust Equation When Overwhelmed
Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For The Trust Equation When Overwhelmed, these are the strongest matches in the current practice library.
Does this sound like the set of challenges you might be facing?
- I keep everything at work behind a polished, guarded front
- With new people I try to fast-forward to being close
- I won’t hand anyone real responsibility until they’ve completely proven themselves first
- When I’m overwhelmed I just clamp down and handle it by myself in silence, even with my partner right there
- I’m competent and I deliver, but people still hold me at arm’s length
Practices that may help
- The Trust Equation, Made Practical
The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook. - Lower your guard to raise the intimacy score
Sharing something real about yourself makes others feel safer sharing something real with you.
The Trust Equation, Made Practical - Earn the right to deepen the relationship in stages
Trust compounds over time — start with technical credibility and expand into intimacy as it is earned.
The Trust Equation, Made Practical - Extend trust deliberately to invite it
Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
The Trust Triangle - Shift from one-person to two-person psychology
Stop managing your distress alone and start managing it together.
Secure-Functioning Relationships - Audit and reduce your self-orientation
Self-orientation is the denominator: a small increase in it wipes out gains in all three numerator variables.
The Trust Equation, Made Practical - Have explicit trust conversations when trust is at stake
Name the trust issue directly rather than managing it indirectly.
The Trust Triangle - Be transparent about your competence limits
Name what you can do, what you can’t, and what you’ll need to learn — before you are found out.
The Trust Triangle - The Trust Triangle
Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged. - Build reliability through small, visible commitments
Reliability is built not by big promises but by flawlessly keeping small, everyday ones.
The Trust Equation, Made Practical
Related concerns
- The Trust Equation When Burned Out
The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook.
- The Trust Triangle When Overwhelmed
Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
- Care Dimension Of Trust
Show that your interests and theirs are genuinely aligned — not only when it’s convenient.
Demonstrate care through visible acts in the other person’s interest
- Competence Trust Building
Name what you can do, what you can’t, and what you’ll need to learn — before you are found out.
Be transparent about your competence limits
- Credibility And Trust
Let your knowledge show through questions and specifics, not through declarations of expertise.
Signal credibility without claiming it
- Extend Trust First
Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
Extend trust deliberately to invite it
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