Coaching practices for The Trust Triangle with My Team

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For The Trust Triangle with My Team, these are the strongest matches in the current practice library.

Does this sound like the set of challenges you might be facing?

  • I keep everything at work behind a polished, guarded front
  • I won’t hand anyone real responsibility until they’ve completely proven themselves first
  • With new people I try to fast-forward to being close
  • I do genuinely have their back, but I assume they just know it, so I never actually show it
  • I’m competent and I deliver, but people still hold me at arm’s length

Practices that may help

  1. The Trust Triangle
    Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
  2. The Trust Equation, Made Practical
    The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook.
  3. Lower your guard to raise the intimacy score
    Sharing something real about yourself makes others feel safer sharing something real with you.
    The Trust Equation, Made Practical
  4. Extend trust deliberately to invite it
    Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
    The Trust Triangle
  5. Earn the right to deepen the relationship in stages
    Trust compounds over time — start with technical credibility and expand into intimacy as it is earned.
    The Trust Equation, Made Practical
  6. Demonstrate care through visible acts in the other person’s interest
    Show that your interests and theirs are genuinely aligned — not only when it’s convenient.
    The Trust Triangle
  7. Audit and reduce your self-orientation
    Self-orientation is the denominator: a small increase in it wipes out gains in all three numerator variables.
    The Trust Equation, Made Practical
  8. Have explicit trust conversations when trust is at stake
    Name the trust issue directly rather than managing it indirectly.
    The Trust Triangle
  9. Build vulnerability-based trust
    Teams that can’t admit weakness, mistakes, or ignorance to each other cannot genuinely collaborate.
    The Five Dysfunctions of a Team, Made Practical
  10. Performing: step back and protect the conditions
    A Performing team needs air cover and resources, not direction.
    Tuckman’s Stages of Team Development

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