Coaching practices for Trust Building Practices

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For Trust Building Practices, these are the strongest matches in the current practice library.

Does this sound like the set of challenges you might be facing?

• I won’t hand anyone real responsibility until they’ve completely proven themselves first
• I keep everything at work behind a polished, guarded front
• To smooth things over I say "sounds good," "I’m fine with it," "I understand" when none of it is actually true
• I do genuinely have their back, but I assume they just know it, so I never actually show it
• With new people I try to fast-forward to being close

Practices that may help

1. Extend trust deliberately to invite it
   Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
   The Trust Triangle
2. The Trust Triangle
   Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
3. Lower your guard to raise the intimacy score
   Sharing something real about yourself makes others feel safer sharing something real with you.
   The Trust Equation, Made Practical
4. The Trust Equation, Made Practical
   The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook.
5. Build sincerity by saying only what you mean
   Only make commitments and assertions you actually believe — and retract the ones you don’t.
   The Trust Triangle
6. Demonstrate care through visible acts in the other person’s interest
   Show that your interests and theirs are genuinely aligned — not only when it’s convenient.
   The Trust Triangle
7. Earn the right to deepen the relationship in stages
   Trust compounds over time — start with technical credibility and expand into intimacy as it is earned.
   The Trust Equation, Made Practical
8. Build reliability through small, visible commitments
   Reliability is built not by big promises but by flawlessly keeping small, everyday ones.
   The Trust Equation, Made Practical
9. Invest in the relationship before you need it
   Build relational credit through reliability and initiative, not charm or performance alone.
   Leader-Member Exchange (LMX), Made Practical
10. Have explicit trust conversations when trust is at stake
    Name the trust issue directly rather than managing it indirectly.
    The Trust Triangle

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