Assess the current quality of your leader-member relationship
Honestly diagnose where you stand in the relationship before trying to improve it.
Why it works
People operate with an implicit sense of their relationship with their leader, but without explicit assessment they misread signals, over- or under-estimate their position, and react to symptoms without addressing causes. A clear-eyed diagnosis surfaces the actual drivers of relationship quality — which side of the equation to work on — and prevents the wasted effort of improving the wrong variable.
How to do it
- Ask yourself honestly: Does your leader give you interesting assignments, seek your input on decisions, and advocate for you to others?
- Check whether interactions are primarily task-transactional or relationally enriched (ideas, interests, development).
- If uncertain, ask directly: "How am I doing in terms of what you need from me?"
- Distinguish relationship quality from social liking — you can be liked socially and still have a low-LMX work relationship.
Evidence
The LMX-7 scale (Graen & Uhl-Bien, 1995) is one of the most widely used measures in organizational psychology. Meta-analyses find self-reported LMX quality predicts performance ratings, satisfaction, and turnover intention. Martin et al. (2016), meta-analyzing 146 samples, confirm LMX quality predicts both task performance and citizenship behavior, reinforcing why an honest read of your position is worth the effort. (observational)
Most LMX research uses self-report and cross-sectional data. Causality is hard to establish: high LMX may predict high performance, or high performance may generate high LMX — the direction likely runs both ways.
Sources
- Graen & Uhl-Bien (1995), relationship-based approach to leadership, The Leadership Quarterly
- Gerstner & Day (1997), meta-analytic review of leader-member exchange theory, Journal of Applied Psychology
- Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219-247.
- Gerstner, C. R., & Day, D. V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82(6), 827-844.
- Martin, R., Guillaume, Y., Thomas, G., Lee, A., & Epitropaki, O. (2016). Leader-member exchange (LMX) and performance: A meta-analytic review. Personnel Psychology, 69(1), 67-121.
Common mistake
Diagnosing your LMX entirely from social warmth — confusing a friendly leader who treats everyone the same with a leader who has genuinely invested in a high-quality work relationship with you specifically.
Practice this with IX Coach
7 days free, then $40/month (~$1.30/day).
More practices for Leader-Member Exchange (LMX), Made Practical
- Invest in the relationship before you need it
Build relational credit through reliability and initiative, not charm or performance alone.
- Expand your role through extra-role behavior
Voluntarily take on work beyond your formal responsibilities to signal readiness for a higher-trust relationship.
- Manage LMX differentiation fairly as a leader
Acknowledge that you develop different relationships with different people — and ensure the differences are earned, not arbitrary.
- Deliberately expand your inner circle
Move team members from low-LMX to high-LMX through intentional relationship investment.
- Repair a damaged leader-follower relationship deliberately
Take active steps to reset a deteriorated relationship, rather than allowing avoidance to compound the damage.
- Reciprocate when your leader invests in you
When a leader gives you trust, opportunity, or advocacy, close the loop with visible follow-through.
Related concepts
- Transformational Leadership, Made Practical
The four components of transformational leadership and how to develop them
- Adaptive Leadership, Made Practical
Distinguishing adaptive challenges from technical problems — and leading accordingly
- Emotional Intelligence, Made Practical
The five domains, the mechanisms behind them, and an honest read on a contested construct
- Radical Candor, Made Practical
The 2x2, the mechanisms behind real candor, and an honest read on the evidence