Coaching practices for How to Get Past the Lack of Trust

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For How to Get Past the Lack of Trust, these are the strongest matches in the current practice library.

Does this sound like the set of challenges you might be facing?

  • Something’s damaged my trust in them but I can’t bring myself to just say so, so instead I quietly pull back, vent to other people, and let it fester
  • Trust with this person has cracked and I just keep apologizing for "not being trustworthy" in this big vague way
  • With new people I try to fast-forward to being close
  • I won’t hand anyone real responsibility until they’ve completely proven themselves first
  • I keep everything at work behind a polished, guarded front

Practices that may help

  1. Have explicit trust conversations when trust is at stake
    Name the trust issue directly rather than managing it indirectly.
    The Trust Triangle
  2. Diagnose which trust dimension is broken before trying to repair
    Name the specific trust assessment that failed — then address that one, not trust in general.
    The Trust Triangle
  3. Earn the right to deepen the relationship in stages
    Trust compounds over time — start with technical credibility and expand into intimacy as it is earned.
    The Trust Equation, Made Practical
  4. Extend trust deliberately to invite it
    Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
    The Trust Triangle
  5. Lower your guard to raise the intimacy score
    Sharing something real about yourself makes others feel safer sharing something real with you.
    The Trust Equation, Made Practical
  6. Build sincerity by saying only what you mean
    Only make commitments and assertions you actually believe — and retract the ones you don’t.
    The Trust Triangle
  7. Be transparent about your competence limits
    Name what you can do, what you can’t, and what you’ll need to learn — before you are found out.
    The Trust Triangle
  8. The Trust Triangle
    Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
  9. Invest in the relationship before you need it
    Build relational credit through reliability and initiative, not charm or performance alone.
    Leader-Member Exchange (LMX), Made Practical
  10. The Trust Equation, Made Practical
    The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook.

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