Coaching practices for Tuckman S Stages of Team Development During Conflict

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Does this sound like the set of challenges you might be facing?

  • There’s real friction on my team
  • My team feels off and I keep reacting to each flare-up as its own thing, but I can’t actually say what phase we’re in
  • We had a reorg — lost a key person, changed direction — and suddenly the team that used to hum is fighting and second-guessing again, and I’m treating it like they broke instead of seeing the ground shifted under them.
  • I just took over a brand-new team and everyone’s being polite and looking to me for everything
  • My team is genuinely running well without me now, but I keep inserting myself into decisions they could make

Practices that may help

  1. Tuckman’s Stages of Team Development
    Bruce Tuckman’s model describes four stages every team moves through — Forming, Storming, Norming, and Performing — before optionally Adjourning. The stages are a useful diagnostic map for leaders: friction in a new team is usually normal Storming, not a personnel problem.
  2. Storming: name the conflict without taking sides
    Surface the tension that’s already there rather than managing it away.
    Tuckman’s Stages of Team Development
  3. Diagnose which stage your team is in
    Name the stage you’re in before you pick a leadership response.
    Tuckman’s Stages of Team Development
  4. Recognize and recover from stage regression
    A team that was Performing can drop back to Storming — and the recovery move is different from the original ascent.
    Tuckman’s Stages of Team Development
  5. Forming: provide clarity before connection
    In the first stage, a new team needs structure and purpose more than it needs team-building.
    Tuckman’s Stages of Team Development
  6. Performing: step back and protect the conditions
    A Performing team needs air cover and resources, not direction.
    Tuckman’s Stages of Team Development
  7. Engage in productive ideological conflict
    Teams that avoid conflict don’t avoid disagreement — they bury it, where it grows into resentment and bad decisions.
    The Five Dysfunctions of a Team, Made Practical
  8. Recognize when to shift modes mid-conflict
    The mode that’s right at the start of a conversation may not be right ten minutes in.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  9. Adjourning: close the team with intention
    How a team ends shapes how each member begins the next one.
    Tuckman’s Stages of Team Development
  10. Use Collaborating when the relationship and the solution both matter
    Collaborating — high assertive, high cooperative — finds a solution that genuinely works for both parties, but it takes time.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)

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