Map interests for both sides before generating solutions
Write down both parties’ known and inferred interests before proposing anything — the map reveals trades that no single position could.
Why it works
Visualizing interests across both sides simultaneously counters the fixed-pie assumption: when you can see that your counterpart cares intensely about X and you care primarily about Y, a trade that gives each the priority issue becomes obvious. Without the map, both sides default to positional splitting because no one can see the structure of what actually matters.
How to do it
- Before negotiating, list your own interests by priority: what do you need most? What would you accept trading away?
- List your best estimate of the counterpart’s interests — what you know, infer, and need to discover.
- Note where priorities differ: these are the trade-able issues. Where they align, look for joint gain.
- Use the map to generate at least three solution options before evaluating any.
Evidence
Research on perspective-taking and fixed-pie bias shows that accurate understanding of counterpart interests significantly reduces zero-sum assumptions and increases integrative outcomes. Galinsky and colleagues (2008) further isolate the active ingredient: it is perspective-taking — building an accurate model of what the other side needs — rather than empathy that drives the joint gains. (rct)
Interest maps based on inference are only as good as the inference. Confirming interest estimates through direct conversation is more reliable than assuming you have correctly inferred what matters most.
Sources
- Thompson & Hastie (1990), "Social perception in negotiation", Organizational Behavior and Human Decision Processes
- Thompson, L., & Hastie, R. (1990). Social perception in negotiation. Organizational Behavior and Human Decision Processes, 47(1), 98-123.
- Galinsky, A. D., Maddux, W. W., Gilin, D., & White, J. B. (2008). Why it pays to get inside the head of your opponent: The differential effects of perspective taking and empathy in negotiations. Psychological Science, 19(4), 378-384.
Common mistake
Only mapping your own interests before the negotiation and treating the counterpart’s interests as something to discover reactively — entering without a hypothesis about what they need leaves you with no framework for creative solution generation.
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More practices for Interests vs. Positions: The Core of Integrative Negotiation
- Ask "why" before proposing any solution
Understand the interest driving a position before generating any solution — solutions invented before interests are understood usually solve the wrong problem.
- Disclose your own interests explicitly — not just your positions
Stating what you actually need — not just what you’re asking for — opens the door to creative solutions you couldn’t have imagined asking for.
- Identify compatible interests for joint gain
When both sides care about the same thing — quality, reputation, timing — agreements that serve that shared interest outperform splits.
- Trade across issues where each side has different priorities
Give the counterpart what they care most about; get what you care most about — logrolling is only possible when interests differ.
- Distinguish substantive, procedural, and psychological interests
The interest behind a position is often not about the money or the terms — it may be about face, fairness, or control.
Related concepts
- Principled Negotiation, Made Practical
The four-element framework for reaching agreements that hold
- BATNA: Your Best Alternative to a Negotiated Agreement
Walk-away power, realistic alternatives, and why your BATNA is your negotiating power
- ZOPA: The Zone of Possible Agreement
Mapping the deal space, identifying overlap, and knowing when no deal is the right outcome
- Nonviolent Communication (NVC), Made Practical
The four components, the mechanisms behind them, and an honest read on the evidence