Coaching practices for Prototyping Conflict Solution

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For Prototyping Conflict Solution, these are the strongest matches in the current practice library.

Does this sound like the set of challenges you might be facing?

  • We shook hands on the idea feeling great, then a week later it fell apart because it turned out each of us had pictured something completely different
  • I showed it to people and everyone said they liked it, but somehow that told me nothing
  • The idea lives perfectly in my head so I keep refining it there and trusting it more and more, but it’s never once touched reality
  • I keep planning this thing in my head where it all seems to work perfectly, but the second I try to actually make it I realize I had no idea what I really wanted
  • We keep landing on "let’s each give up half," and we both walk away a little resentful and a little short

Practices that may help

  1. Make the third alternative tangible with a prototype or model
    Turn an abstract third-alternative idea into something both parties can react to together.
    The Third Alternative, Made Practical
  2. Test — let users break it
    Put the prototype in front of real users and treat their confusion as data.
    Design Thinking, Step by Step
  3. Prototype — make it cheap and real
    Build the roughest possible version that lets you learn something specific.
    Design Thinking, Step by Step
  4. Prototype to think, not to finish
    Build or sketch something rough specifically to learn what you actually want.
    Quantity Over Quality: How More Drafts Produce Better Work
  5. Model synergy: ask "what would a solution have to look like to address both?"
    Use the agreed criteria as a design brief and generate solutions that meet all of them.
    The Third Alternative, Made Practical
  6. Transform the relationship, not just the issue
    Use each conflict as an opportunity to raise the quality of the relationship itself.
    The Third Alternative, Made Practical
  7. Separate the person from the problem
    Treat the conflict as a problem you face together, not a contest you fight each other.
    The Third Alternative, Made Practical
  8. Name the contradiction at the heart of the problem
    State exactly which parameter you need to improve and which parameter gets worse as a result.
    TRIZ: Systematic Invention and the Logic of Contradictions
  9. Evaluate solutions for durability: realistic, mutually satisfying, safe
    A collaborative solution that fails one of three tests — realistic, mutually satisfying, safe — will not hold.
    Collaborative Problem Solving (Ross Greene)
  10. Use morphological analysis for wicked problems with many interdependencies
    The method shines on problems too complex for brainstorming to cover adequately.
    Morphological Analysis, Made Practical

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