Coaching practices for Which Type of Trust Broke
Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For Which Type of Trust Broke, these are the strongest matches in the current practice library.
Does this sound like the set of challenges you might be facing?
- Trust with this person has cracked and I just keep apologizing for "not being trustworthy" in this big vague way
- Something’s damaged my trust in them but I can’t bring myself to just say so, so instead I quietly pull back, vent to other people, and let it fester
- We’re trying to settle this just between the two of us, but the truth is a whole group felt the fallout and their trust took a hit too
- I won’t hand anyone real responsibility until they’ve completely proven themselves first
- I do genuinely have their back, but I assume they just know it, so I never actually show it
Practices that may help
- Diagnose which trust dimension is broken before trying to repair
Name the specific trust assessment that failed — then address that one, not trust in general.
The Trust Triangle - Have explicit trust conversations when trust is at stake
Name the trust issue directly rather than managing it indirectly.
The Trust Triangle - The Trust Triangle
Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged. - Involve the affected community, not just the two parties
Harm rarely affects only two people — include those affected by the ripple.
Restorative Justice (Howard Zehr) - Extend trust deliberately to invite it
Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
The Trust Triangle - The Trust Equation, Made Practical
The Trust Equation (Maister, Green, and Galford) holds that trustworthiness = (credibility + reliability + intimacy) ÷ self-orientation. The model is a practitioner framework rather than a rigorously tested theory, but it usefully names the levers — especially self-orientation, which is the single biggest trust-killer most leaders overlook. - Demonstrate care through visible acts in the other person’s interest
Show that your interests and theirs are genuinely aligned — not only when it’s convenient.
The Trust Triangle - Build sincerity by saying only what you mean
Only make commitments and assertions you actually believe — and retract the ones you don’t.
The Trust Triangle - Earn the right to deepen the relationship in stages
Trust compounds over time — start with technical credibility and expand into intimacy as it is earned.
The Trust Equation, Made Practical - Lower your guard to raise the intimacy score
Sharing something real about yourself makes others feel safer sharing something real with you.
The Trust Equation, Made Practical
Related concerns
- How To Build Trust Back In A Relationship
Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
Extend trust deliberately to invite it
- The Trust Triangle After A Loss
Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
- The Trust Triangle After A Setback
Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
- The Trust Triangle At Work
Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
- Trust Building Exercises
Trust others first, in bounded ways, before they have earned every dimension — it is how trust is built.
- Care Dimension Of Trust
Show that your interests and theirs are genuinely aligned — not only when it’s convenient.
Demonstrate care through visible acts in the other person’s interest
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