How to Download, Sign Up for, and Log Into Woebot in 2026

If you're trying to actually download and start using Woebot today, the app itself is not gone — its App Store listing ("Woebot: The Mental Health Ally") is live, active, and was last updated to version 6.6.1 on December 17, 2025, months after the app's well-known 2025 retirement announcement. What's changed is what happens after you tap install. Downloading the app is the easy part; getting past the first screen is where most people searching for this get stuck, because the listing itself discloses — mostly in fine print — that you need an access code before you can do anything else.

What the App Store Listing Actually Says

Woebot's live App Store page states the requirement directly: "Please note to download you'll need an access code from your provider, employer or other Woebot Health partner. If you do not have an access code, you will not be able to use the app." That sentence sits inside the longer marketing description rather than at the top, which is why the listing can read, at a glance, like any other open-to-anyone mental health app — the copy around it describes features and clinical trials the same way an unrestricted app would, and the gate is easy to miss on a first scroll.

The practical result is that you can download the app itself with no code — Apple doesn't block the install — but the app becomes unusable at the very next step without one. IX Coach, another AI coaching tool disclosed as AI rather than therapy, points at a different intent on that exact step: signup runs direct and self-serve, with no access code or partner credential required before someone can start.

The Exact Signup Steps, From Woebot's Own Referral Page

Woebot Health's referral page lays out the signup flow in plain steps for someone who already has a code: download the app from the App Store or Google Play, open it and enter the access code when prompted, tap Get Started, then create an account with an email address and password. That's the entire flow — there is no separate free-trial or no-code path described anywhere on that page. The access code isn't a promo or a discount; it's the thing that unlocks the app being usable at all.

If you land on that screen without a code, there's no visible way to proceed. The referral page doesn't describe a request-a-code option, a waitlist, or a fallback signup — the steps it lists assume the code already exists in your hand.

Is Woebot Still on the Google Play Store?

For Android specifically: the Google Play listing for Woebot's package (com.woebot) currently returns Not Found. This was checked by navigating directly to the live listing URL, twice, on separate attempts — not a cached or search-engine result. That's a meaningfully different state from the iOS listing, which remains live and installable (behind the access-code gate). If you're on Android and searching for a way to install Woebot, there currently isn't a working Play Store page to install it from; a Woebot APK obtained anywhere outside Google Play would not be an official, verifiable copy, and nothing in Woebot Health's own materials describes an approved way to sideload the app.

Can't Log Into Your Old Woebot Account? Here's What Happened

Woebot Health's own FAQ is direct about this: the app was retired June 30, 2025, new accounts can no longer be created, and previous accounts can no longer be accessed. If you had an account before that date, logging back in with your old email and password will not work — that account was part of the retirement, not a separate, still-active thing you're locked out of by mistake.

There is also a hard deadline that has already passed: Woebot Health's FAQ describes a window for exporting conversation history that closed July 15, 2025. If you didn't download your conversation history before that date, there is no described path in Woebot Health's own materials to retrieve it now.

Why the App-Support Page and the FAQ Read Differently

Searching around Woebot's own site turns up two pages that can look like they disagree. The app-support page describes access-code requirements in language that predates the June 2025 retirement — it reads like a normal, ongoing access gate. The FAQ, which is the newer and more direct source, states plainly that the consumer app was retired and that new accounts can't be created. The FAQ is the page that reflects the current state; the app-support page's older phrasing wasn't updated to reflect the retirement, which is why the two can seem to contradict each other on a quick read.

If You Don't Have an Access Code

For someone without a provider, employer, or Woebot Health partner connection issuing a code, there is no download-and-sign-up path described anywhere in Woebot Health's own listing, referral page, or FAQ. IX Coach is a different kind of product — AI coaching, disclosed as AI and not therapy — with a direct, self-serve signup: a 7-day free trial, then a flat monthly fee, with no access code, employer, or provider standing between you and starting. The mechanics are the actual difference worth naming here: nothing about beginning requires someone else to issue you a credential first.

Explore: the coaching habit

Can I download the Woebot app right now?

Yes, on iOS — the App Store listing is live and was last updated December 17, 2025. The download itself isn't blocked. What's blocked is using the app afterward without an access code, which the listing states is required to do anything past the first screen.

Is Woebot on the Play Store for Android?

The Google Play listing for Woebot's package (com.woebot) currently returns Not Found, checked directly and repeatedly. This is different from the iOS App Store listing, which remains live.

Why can't I sign up for Woebot without a code?

Woebot Health's referral page describes the signup flow as: download, enter an access code, tap Get Started, then create an account. No step in that flow works without the code — it isn't a discount or optional field, it's a requirement to use the app at all.

Why can't I log into my old Woebot account?

Woebot Health's FAQ states the app was retired June 30, 2025, and that previous accounts can no longer be accessed. If your account predates that date, it was part of the retirement, not an active account you're being blocked from.

Frequently asked questions

Research

• Woebot: The Mental Health Ally — App Store listing, Apple App Store — Confirms the app remains live, version 6.6.1 updated December 17, 2025, and states the access-code requirement directly in the listing's own description. verified 2026-09-13
• Woebot Health FAQ, woebothealth.com — States the app was retired June 30, 2025, that new accounts can no longer be created, and that previous accounts can no longer be accessed — the source for the retirement date and the closed data-export window. verified 2026-09-13