The Goal-Gradient Hypothesis Resurrected: Purchase Acceleration, Illusionary Goal Progress, and Customer Retention

The Goal-Gradient Hypothesis Resurrected: Purchase Acceleration, Illusionary Goal Progress, and Customer Retention is a journal article by Ran Kivetz, Oleg Urminsky, Yuhuang Zheng (2006), published in Journal of Marketing Research. IX Coach's practice library cites it in 5 practices across 5 concepts; each one is listed below, so you can see exactly where this journal article is put to use.

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