Ask what happens if there is no deal
Surface the other side’s BATNA by asking what they do if this does not work out.
Why it works
Most people enter negotiations without a clear picture of the other side’s best alternative to a negotiated agreement (BATNA). Asking directly — "What happens if we cannot figure this out?" — often reveals it, and knowing it recalibrates both parties’ leverage assessments. The question also introduces scarcity: they are now picturing the no-deal world, which makes agreement more attractive.
How to do it
- At a natural pause, ask calmly: "What happens on your end if we cannot reach an agreement?"
- Listen for whether their alternative is actually good (they have leverage) or costly (you have more than you thought).
- Reflect what you heard, then share your own constraints — the symmetry builds trust.
- Use what you learn to reframe the agreement as a shared solution to a shared problem.
Evidence
BATNA awareness is a foundational concept in negotiation theory, with substantial academic support for its role in shaping outcomes. Eliciting the counterpart’s BATNA through direct questions is practitioner technique built on that base. (mechanistic)
BATNA theory is well established; the specific calibrated question as a way to surface it is practitioner craft rather than a tested elicitation technique.
Sources
- Fisher, Ury & Patton (1981/2011), Getting to Yes — the canonical BATNA framework
Common mistake
Asking this too early, before trust is established, which reads as a threat ("we might not have a deal") rather than a genuine collaborative exploration.
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More practices for Calibrated Questions, Made Practical
- Replace "why" with "how" or "what"
"Why" sounds accusatory; "how" and "what" invite problem-solving.
- Use "How am I supposed to do that?" to deflect impossible demands
Turning an unreasonable demand back into their problem collapses it without saying no.
- Make them solve the implementation for you
Ask "What does success look like?" and "How do we get there?" to make the other side do the planning.
- Uncover the real problem with "What’s the biggest challenge here?"
The stated position is rarely the real problem — ask for the challenge behind it.
- Use silence as the follow-up question
After a calibrated question, staying silent forces the other side to fill the space — usually with more than you asked for.
- Ask "What do we need to do to move forward?"
Forward-facing questions shift energy from arguing about the past to solving for the future.
Related concepts
- Never Split the Difference, In Practice
The FBI hostage-negotiation toolkit, with the mechanism behind each move
- Crucial Conversations, Made Practical
Safety, mutual purpose, STATE, and the stories that drive us
- Getting to Yes: Principled Negotiation
The Harvard method — negotiate on interests, not positions, and know your BATNA