Informational Interviews: Career Research That Builds Your Network
How do informational interviews actually help your career?
An informational interview is a low-stakes conversation with someone in a role or field you’re curious about — you ask questions, they share experience, and no job is on the table. Richard Bolles’s What Color Is Your Parachute? popularised this as a career research tool; the evidence is largely observational and practitioner, but it consistently shows that direct conversation with insiders produces better career decisions and unexpected referrals.
Most career decisions are made with almost no first-hand information — job postings and LinkedIn profiles substitute for actual understanding of what a role or field is like. The informational interview flips this: you request a short, no-pressure conversation with someone doing the work, with zero transactional expectation. The paradox is that these no-ask conversations frequently produce referrals and opportunities that cold applications never do.
Practices
- Request the conversation the right way
- Prepare questions you genuinely don’t know the answer to
- Listen for what isn’t in the job description
- Close every informational interview with one forward step
- Build and work a target list of roles and organisations
- Practise your story before you need it
- Send a meaningful thank-you note
Request the conversation the right way
A short, specific, no-pressure request gets far more responses than a vague networking ask.
Prepare questions you genuinely don’t know the answer to
Ask about the unwritten realities of the role — the things no job posting reveals.
Listen for what isn’t in the job description
Focus on the texture of day-to-day work, not the official narrative.
Close every informational interview with one forward step
End by asking: "Is there someone else you think I should talk to?"
Build and work a target list of roles and organisations
Replace passive job board browsing with active research into specific organisations you want to understand.
Practise your story before you need it
Have a clear, genuine two-minute narrative about who you are and where you’re headed.
Send a meaningful thank-you note
Write a follow-up that references something specific and reports back on how you used their advice.
Practice this with IX Coach
Reading about a practice changes nothing on its own. IX Coach turns these into a guided, adaptive routine — discerning where you are in real time and walking the practice with you, session after session.
IX Coach: 7 days free, then $40/month (about $1.30/day).