Add a forward-looking request to SBI

Pair the impact statement with a specific, doable request for next time.

Why it works

Feedback without a clear forward request gives the receiver nowhere to go: they know what was wrong but not what "right" looks like. A specific behavioral request activates implementation-intention processes — the receiver can mentally rehearse the new behavior and plan for situations that trigger it, which is where real change happens.

How to do it

1. After the impact, say: "Going forward, what I’d find helpful is…" and name one specific, observable action.
2. Make the request behavioral ("please flag when you’re going to miss a deadline before it happens") not attitudinal ("be more reliable").
3. Confirm understanding: ask them to say back what they’ll do differently.

Evidence

Implementation-intention research robustly shows that specifying what, when, and how to perform a behavior dramatically improves follow-through compared to vague goal-setting. (rct)

The implementation-intention support is strong in general; whether feedback recipients apply the mechanism spontaneously or only when explicitly coached has not been isolated.

Sources

• Gollwitzer & Sheeran (2006), implementation intentions meta-analysis (d ≈ 0.65), Advances in Experimental Social Psychology

Common mistake

Leaving the request open-ended ("just think about it") — which places the cognitive burden on the receiver without giving them a viable path, and makes follow-up awkward.