Ask "Are you willing to find a solution better than either of us has thought of?"
Open the conversation with a single question that resets both parties from adversaries to co-creators.
Why it works
The question does two things simultaneously: it signals genuine openness (lowering the other person’s threat response) and it commits both parties to a collaborative frame before any proposals are on the table. Once someone says yes, defending a position becomes cognitively inconsistent with the commitment they just made.
How to do it
- Before presenting your own position or agenda, ask: "Would you be willing to search for a solution that is better than what either of us is currently proposing?"
- Wait for a genuine answer — do not treat a polite yes as enough.
- If they say no or are skeptical, explore what would make them feel safe enough to say yes.
- Only after both parties agree to the frame, move to defining success criteria.
Evidence
The move from positional to interest-based framing is well supported in negotiation research. Integrative bargaining — looking for solutions that expand the pie — reliably outperforms positional bargaining in both joint gains and relationship quality. (observational)
The "third alternative" label and the specific four-question sequence are Covey’s framing; the underlying integrative negotiation research is independent.
Sources
- Fisher, Ury & Patton, Getting to Yes (1981) — foundational text on interest-based negotiation
Common mistake
Asking the question while internally still holding your original solution as the likely answer — the other person reads this incongruence and the frame collapses.
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More practices for The Third Alternative, Made Practical
- Define what success looks like together, before proposing solutions
Agree on the criteria a good solution must meet before either side proposes anything.
- Model synergy: ask "what would a solution have to look like to address both?"
Use the agreed criteria as a design brief and generate solutions that meet all of them.
- Practice "Tell me more" — defer rebuttal until genuine understanding
Respond to an opposing view with curiosity before you respond with counter-argument.
- Make the third alternative tangible with a prototype or model
Turn an abstract third-alternative idea into something both parties can react to together.
- Transform the relationship, not just the issue
Use each conflict as an opportunity to raise the quality of the relationship itself.
- Separate the person from the problem
Treat the conflict as a problem you face together, not a contest you fight each other.
- Negotiate from abundance, not scarcity
Question the assumption that what one side gains the other must lose.