Notice your defensiveness before you act on feedback
When feedback stings, name the defensive reaction first, then sort out what the feedback actually says.
Pourquoi ça marche
Lectica lists openness to feedback, awareness of your own defensiveness, and feedback-seeking skills among the practices that build the skill of seeking and working with feedback. On the model’s logic, feedback is what lets the next pass correct the last, so a reaction that blocks feedback stops that correction. This is the developers’ reasoning; no test of it was found.
Comment faire
- When feedback arrives, notice your first physical or emotional reaction and name it in a word.
- Repeat back what the person said, in your own words, before you answer.
- Write down the one point you think is accurate and the one you think is not.
- Ask one follow-up question about the point you think is accurate.
Données probantes
The feedback practices are listed on Lectica’s web page as skills the model aims to build. The page does not report outcome data on how people respond to feedback. (anecdotal)
The sources list these as skills to build. They do not test whether the practices change how people respond to feedback.
Sources
Erreur fréquente
Treating awareness of your own defensiveness as a reason to reject the feedback.
Pratiquez cela avec IX Coach
Plus de pratiques pour The Lectical Scale and the Virtuous Cycle of Learning
- Start each learning cycle with a goal you can name
Write the one thing you are trying to learn before you seek information, so the rest of the cycle has a target to measure against.
- Pick a next step that is a stretch you can reach
Choose a next learning goal that is a stretch you can reach, not one beyond reach. Lectica asks for goals that are “just right” but does not define that phrase; “stretch” is this page’s reading of it.
- Run one micro-VCoL on something that happened today
Take one ordinary event from your day and move it through goal, information, application and reflection in a few minutes of attention.
- Seek the information that could change your mind
Before settling on a view, look for the evidence most likely to contradict it, and weigh it fairly.
- Rehearse new knowledge in a low-stakes trial
Try a new idea first in a hypothetical or low-stakes version, so a misstep costs little and the result becomes information.
- Pick one thinking bias to catch this week
Choose one thinking bias, such as attribution bias, and watch for it in your own reasoning for a week before choosing another.
- Ask how a developmental level was scored before you act on it
Before you act on a developmental score, ask what descriptions it was matched against and how consistently scorers agree on it.
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