Match an organizational change to the action logics leading it

Before leading a deep organizational change, look honestly at whether the people leading it can question their own frame — and bring in someone who can.

Perché funziona

Transforming how an organization works asks its leaders to invite challenge to the very strategy they set, which Torbert associates with the Strategist logic’s mutual inquiry and double-loop change. In his and Rooke’s ten-organization study, the CEOs’ action logic, and even more the combined logic of the CEO and lead consultant, tracked whether the organization transformed. The practical implication is to treat leadership frame as a design factor in a change effort, not an afterthought.

Come farlo

  1. Write down what kind of change you are attempting: an improvement within the current strategy, or a change in the strategy and culture themselves.
  2. For a change of the second kind, ask honestly whether the senior leaders regularly invite challenge to their own assumptions, and how they have reacted when it came.
  3. If that capacity is thin, pair the effort with an adviser or internal partner who reliably practices mutual inquiry, and give them real influence.
  4. Build regular moments where the leadership group reviews not just progress but its own frame for the change.

Prove scientifiche

In the ten-organization study (Rooke & Torbert, 1998, as reported by Torbert & Livne-Tarandach, 2009 and Torbert, 2013), all five CEOs measured at Strategist led their organizations through at least one transformation; of the five measured earlier, two organizations transformed, both with the one lead consultant measured at Alchemist, two did not change, and the one led by a Diplomat CEO regressed. CEO action logic accounted for 42% of the variance in transformation, and CEO plus consultant for 59%. Organizations ranged from 10 to 1,019 employees. (observational)

Ten organizations, and the four consultants were the researchers themselves, so the people whose action logic was being tested also helped produce and judge the outcomes. The authors themselves caution that the findings may not hold for very large companies.

Fonti

Errore comune

Using the finding to sort leaders into those who can and cannot lead change. Ten cases cannot carry that weight; the useful move is to strengthen the inquiry around a change, not to rank the people in it.

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