Solution-focused coaching
Solution-focused coaching spends its time on the outcome you want and on what is already working, rather than on analysing the problem. It grew out of solution-focused brief therapy, developed by Steve de Shazer, Insoo Kim Berg and colleagues in Milwaukee, and it has been adapted for coaching by Berg, Peter Szabó and Anthony Grant among others. Controlled studies of coaching that combines solution-focused and cognitive-behavioural methods report gains in goal attainment and wellbeing, though the solution-focused part has rarely been tested on its own.
What it is
A solution-focused conversation asks what you want to be different, what that would look like in ordinary detail, and when some piece of it already happens. It treats you as the person who knows most about your own life, and it treats small, already-present successes as the material to build on.
Its most distinctive move is how little time it spends on why a problem exists. The working assumption is that you do not need a full account of a problem's causes to start moving toward what you want.
Where it comes from
The approach began as solution-focused brief therapy at the Brief Family Therapy Center in Milwaukee, where Steve de Shazer, Insoo Kim Berg and colleagues described a way of working that focused on solution development rather than problem analysis (de Shazer et al., 1986; de Shazer, 1985).
Coaching adaptations followed. Berg and Szabó wrote it up for brief coaching (2005), and Anthony Grant and colleagues tested solution-focused, cognitive-behavioural coaching in controlled studies from the early 2000s.
The principles underneath
Build on what already works
Times when the problem is smaller or absent ("exceptions") are treated as evidence of what you can already do, and the question becomes how to do more of it.
Describe the preferred future concretely
A vivid, everyday description of the outcome you want gives direction and makes progress noticeable. The well-known "miracle question" is one way of drawing this out.
Scale progress instead of judging it
Rating where you are on a 0–10 scale, and what one point higher would look like, turns an all-or-nothing goal into a direction with a next step.
Small steps
Change is taken in steps small enough to start this week, on the assumption that small changes tend to lead to further change.
You are the expert on your own life
The coach asks rather than tells, and works with your language, resources and judgement instead of supplying a diagnosis.
How a session runs
- Start with what you hope to get from the conversation — your "best hopes" for it.
- Describe, in ordinary detail, what would be different if that hope were realised.
- Rate where things stand now on a 0–10 scale, and look at what already puts you at that number rather than at zero.
- Look for exceptions: recent times when some part of the outcome you want already happened, and what you did then.
- Name what one point higher on the scale would look like, and choose one small step toward it.
- In the next conversation, start with what has been better, however slightly.
When it tends to fit
- You know roughly what you want to be different and keep getting stuck analysing why it is not.
- You want a short, practical conversation that ends with a next step.
- Something is partly working already and you want to understand and extend it.
What the research shows
Evidence: Randomized trials or meta-analyses
For the parent therapy, a meta-analysis (Kim, 2008) found small positive effects, and a systematic review of controlled outcome studies (Gingerich & Peterson, 2013) found that most reported benefit. For coaching, randomised and controlled studies by Grant and colleagues tested programmes combining solution-focused and cognitive-behavioural methods and reported gains in goal striving, wellbeing, hope and resilience (Green, Oades & Grant, 2006; Grant, Curtayne & Burton, 2009). A lab study found that solution-focused questions increased positive feelings and goal approach more than problem-focused questions (Grant, 2012). Across coaching in general, a meta-analysis found positive effects on several individual outcomes (Theeboom, Beersma & van Vianen, 2014).
Where the evidence is thin: Most coaching studies combine solution-focused and cognitive-behavioural methods, so they do not show what the solution-focused part does on its own. Samples are often small, and effects in the therapy meta-analysis are small.
Sources
- de Shazer, S., Berg, I. K., Lipchik, E., Nunnally, E., Molnar, A., Gingerich, W., & Weiner-Davis, M. (1986). Brief therapy: Focused solution development. Family Process, 25(2), 207–221.
- de Shazer, S. (1985). Keys to Solution in Brief Therapy. W. W. Norton.
- Berg, I. K., & Szabó, P. (2005). Brief Coaching for Lasting Solutions. W. W. Norton.
- Kim, J. S. (2008). Examining the effectiveness of solution-focused brief therapy: A meta-analysis. Research on Social Work Practice, 18(2), 107–116.
- Gingerich, W. J., & Peterson, L. T. (2013). Effectiveness of solution-focused brief therapy: A systematic qualitative review of controlled outcome studies. Research on Social Work Practice, 23(3), 266–283.
- Green, L. S., Oades, L. G., & Grant, A. M. (2006). Cognitive-behavioral, solution-focused life coaching: Enhancing goal striving, well-being, and hope. The Journal of Positive Psychology, 1(3), 142–149.
- Grant, A. M., Curtayne, L., & Burton, G. (2009). Executive coaching enhances goal attainment, resilience and workplace well-being: A randomised controlled study. The Journal of Positive Psychology, 4(5), 396–407.
- Grant, A. M. (2012). Making positive change: A randomized study comparing solution-focused vs. problem-focused coaching questions. Journal of Systemic Therapies, 31(2), 21–35.
- Theeboom, T., Beersma, B., & van Vianen, A. E. M. (2014). Does coaching work? A meta-analysis on the effects of coaching on individual level outcomes in an organizational context. The Journal of Positive Psychology, 9(1), 1–18.
Where it stops
It is not designed to work through trauma or long-standing distress, and focusing on solutions can feel dismissive to someone who first needs to be heard about how hard things are.
When a problem is driven by something that does need understanding — a pattern repeating across relationships, a belief that keeps reasserting itself — a purely forward-looking conversation can miss it.
Practices for this approach
- Solution-Focused Brief Therapy: Building On What Works
Exceptions, preferred futures, and scaling — solution talk as a change technology
- The Miracle Question: Designing Your Life Without the Problem
A single question that unlocks preferred futures, concrete goals, and hidden exceptions
- Goal Setting Theory, Made Practical
Specific, hard goals — the mechanisms, the moderators, and honest limits
- Cognitive Behavioral Therapy (CBT), Made Practical
The core techniques, the mechanisms, and where the evidence is strongest