Assertiveness Training and the Conflict Resolution Model: 10 Evidence-Based Coaching Practices

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For Assertiveness Training and the Conflict Resolution Model, these are the strongest matches in the current practice library.

Practices that may help

  1. Assertiveness Training, Made Practical
    Assertiveness training is a set of learnable skills — using I-statements, the broken-record technique, fogging, and saying no without over-justifying — that let you express needs and limits directly without aggression or passivity. It comes out of behavior therapy and social-skills training and has a genuine clinical basis, taught for decades in therapeutic settings.
  2. The Five Conflict-Resolution Styles
    The Thomas-Kilmann model maps conflict behavior on two axes — how much you assert your own needs and how much you cooperate with the other’s — yielding five styles: competing, accommodating, avoiding, compromising, and collaborating. None is "best": each fits certain situations, and skill lies in choosing deliberately rather than defaulting to the one style you always reach for. The model is a widely used framework and instrument, not an outcome-tested intervention.
  3. Competing (assertive, uncooperative)
    Pursue your own position firmly when speed, principle, or stakes outweigh the relationship cost.
    The Five Conflict-Resolution Styles
  4. FAST: maintaining self-respect in difficult interactions
    Fair, no Apologies, Stick to values, Truthful — the self-respect compass for high-pressure conversations.
    DBT Interpersonal Effectiveness: Getting What You Need Without Destroying the Relationship
  5. Use Competing when speed or safety matters more than buy-in
    Competing — high assertive, low cooperative — is appropriate when the decision is urgent, high-stakes, and not open for debate.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  6. Choose your style deliberately
    The real skill isn’t a favorite style — it’s matching the style to the situation instead of defaulting.
    The Five Conflict-Resolution Styles
  7. Transform the relationship, not just the issue
    Use each conflict as an opportunity to raise the quality of the relationship itself.
    The Third Alternative, Made Practical
  8. Recognize when to shift modes mid-conflict
    The mode that’s right at the start of a conversation may not be right ten minutes in.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  9. Use Collaborating when the relationship and the solution both matter
    Collaborating — high assertive, high cooperative — finds a solution that genuinely works for both parties, but it takes time.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  10. DEAR MAN for interpersonal effectiveness
    A structured script — Describe, Express, Assert, Reinforce, Mindful, Appear confident, Negotiate — for asking and saying no.
    Dialectical Behavior Therapy (DBT) Skills, Made Practical

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