Thomas Kilmann Assessment: 10 Evidence-Based Coaching Practices

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For Thomas Kilmann Assessment, these are the strongest matches in the current practice library.

About 1 minute

Try it here: name your conflict style

The Thomas-Kilmann model names five ways of handling conflict. Choose the one you are using now, then check whether it fits.

Which conflict style are you using most in this disagreement?

Or do it with Io instead.

Practices that may help

  1. The Thomas–Kilmann Conflict Mode Instrument (TKI)
    The TKI identifies five conflict-handling modes — Competing, Collaborating, Compromising, Avoiding, and Accommodating — along two axes: how assertive you are in pursuing your own needs, and how cooperative you are in addressing others’. No mode is universally best; the skill is knowing which fits the situation and being able to shift deliberately rather than defaulting to one mode under pressure.
  2. The Five Conflict-Resolution Styles
    The Thomas-Kilmann model maps conflict behavior on two axes — how much you assert your own needs and how much you cooperate with the other’s — yielding five styles: competing, accommodating, avoiding, compromising, and collaborating. None is "best": each fits certain situations, and skill lies in choosing deliberately rather than defaulting to the one style you always reach for. The model is a widely used framework and instrument, not an outcome-tested intervention.
  3. Use Collaborating when the relationship and the solution both matter
    Collaborating — high assertive, high cooperative — finds a solution that genuinely works for both parties, but it takes time.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  4. Use Competing when speed or safety matters more than buy-in
    Competing — high assertive, low cooperative — is appropriate when the decision is urgent, high-stakes, and not open for debate.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  5. Identify your default conflict mode
    Before you can choose a mode, you have to know which one you use automatically.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  6. Take a validated Big Five measure
    Use a psychometrically validated instrument — not a viral quiz — to get a reliable trait profile.
    The Big Five Personality Model
  7. Use Compromising — but know its hidden cost
    Compromise splits the difference; it’s fast, but both parties lose something and neither is fully satisfied.
    The Thomas–Kilmann Conflict Mode Instrument (TKI)
  8. Assess readiness task by task, not person by person
    Rate competence and commitment for the specific task in front of them, not the person overall.
    Situational Leadership, Made Practical
  9. The Trust Triangle
    Charles Feltman’s Trust Triangle (from The Thin Book of Trust) identifies four distinct assessments that together constitute trust: sincerity (I mean what I say), reliability (I do what I say), competence (I have the ability to do what I say), and care (I have your interests at heart). Trust breaks down when any one of these assessments fails — and repairing trust requires identifying which assessment was damaged.
  10. Ask what the person already knows before offering your assessment
    Ask the person to evaluate their own performance before giving yours.
    The Feedback Sandwich: Why It Doesn’t Work and What to Do Instead

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