Separate People From the Problem Negotiation: 10 Evidence-Based Coaching Practices

Describe almost anything you are working through and IX Coach finds the practices whose real-world fit is closest. For Separate People From the Problem Negotiation, these are the strongest matches in the current practice library.

Practices that may help

  1. Separate the people from the problem
    Be hard on the problem, soft on the people — attack the issue, not each other.
    Getting to Yes: Principled Negotiation
  2. Separate the people from the problem
    Address relationship concerns and substantive issues in different registers — treating people well and the problem hard.
    Principled Negotiation, Made Practical
  3. Separate the person from the problem
    Treat the conflict as a problem you face together, not a contest you fight each other.
    The Third Alternative, Made Practical
  4. Acknowledge emotions explicitly in negotiation
    Name what you see the other side feeling — it reduces defensive heat and keeps the substantive conversation workable.
    Principled Negotiation, Made Practical
  5. Find mutual purpose
    Establish a shared goal both people care about so the conversation is "us vs the problem".
    Crucial Conversations, Made Practical
  6. Responding to conflict without escalation
    In a conflict, address the problem without attacking the person.
    Ahimsa: Non-Violence as a Daily Practice
  7. Invent options for mutual gain
    Brainstorm multiple possible deals before deciding, expanding the pie before splitting it.
    Getting to Yes: Principled Negotiation
  8. Logroll by trading issues of unequal importance
    Concede on what matters less to you in exchange for gains on what matters more.
    Expanding the Pie: Negotiation Beyond Splitting the Difference
  9. Negotiate: know your minimum and be willing to give and take
    Decide in advance what you are willing to accept short of your full ask, and be ready to offer something in exchange.
    DEAR MAN: DBT’s Skill for Asking for What You Want Effectively
  10. Reconnect emotionally before solving the issue
    Restore the bond first; the problem is far easier to discuss from connection than from threat.
    Rupture and Repair

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